Mava
Last updated:
Mava is an AI-powered customer support platform centralizing community channel communications (Discord, Telegram, X) into a shared inbox. It leverages AI for drafting responses and automation to streamline support operations, enhance team efficiency, and improve customer satisfaction for online communities and Web3 projects.
What It Does
Integrates with community platforms, consolidates messages into a shared inbox, uses AI to draft responses, automates routine tasks, and provides analytics for efficient community support management.
Pricing
Pricing Plans
Basic community support for small teams.
- 1 User
- 1 Integration
- 100 AI Replies/mo
- 30-day history
Enhanced support for growing communities.
- 3 Users
- 3 Integrations
- 1000 AI Replies/mo
- Unlimited history
- Automation rules
Comprehensive solution for large-scale operations.
- 10 Users
- 10 Integrations
- 5000 AI Replies/mo
- Unlimited history
- Automation rules
- +1 more
Key Features
Shared inbox for Discord, Telegram, X; AI-powered reply drafting; Automation rules; Team collaboration; Analytics & reporting; Knowledge base integration.
Target Audience
Community managers, customer support teams, Web3 projects, startups, and businesses with active online communities requiring streamlined support.
Value Proposition
Streamlines community support, boosts team productivity with AI and automation, reduces response times, and elevates customer satisfaction across various community channels.
Use Cases
Managing support inquiries on Discord/Telegram, automating FAQs, handling community feedback on X, onboarding new members, improving agent efficiency, and centralizing all community comms.
Frequently Asked Questions
Mava offers a free plan with limited features. Paid plans are available for additional features and capabilities. Available plans include: Free, Pro, Business.
Integrates with community platforms, consolidates messages into a shared inbox, uses AI to draft responses, automates routine tasks, and provides analytics for efficient community support management.
Mava is best suited for Community managers, customer support teams, Web3 projects, startups, and businesses with active online communities requiring streamlined support..
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