Listen Labs
Last updated:
AI-powered platform for conducting and analyzing customer interviews. It automates the process of extracting actionable insights and generating reports from interview data, helping teams make informed decisions faster.
What It Does
Automates the analysis of customer interviews by transcribing, summarizing, and identifying key themes and sentiments. Generates comprehensive reports for actionable insights.
Pricing
Pricing Plans
Limited plan for trying out basic features.
- 1 interview/month
- 30 min/interview
- Basic insights
Essential features for individuals and small teams.
- 5 interviews/month
- 60 min/interview
- AI summarization
- Theme extraction
- Sentiment analysis
- +1 more
Advanced features for growing teams and extensive research.
- 10 interviews/month
- 90 min/interview
- All Standard features
- Custom reports
- Collaboration
- +1 more
Tailored for large organizations with specific needs.
- Unlimited interviews
- Dedicated support
- SSO
- Custom solutions
Key Features
AI transcription, automated summarization, theme extraction, sentiment analysis, custom report generation, collaborative workspace, meeting tool integrations.
Target Audience
Product managers, UX researchers, user researchers, customer success, marketing, and anyone analyzing customer feedback.
Value Proposition
Saves time and effort in manual interview analysis, delivers unbiased deep insights, accelerates decision-making, and improves product development and customer satisfaction.
Use Cases
User research, product discovery, market research, customer feedback analysis, persona development, understanding customer needs, validating ideas.
Frequently Asked Questions
Listen Labs offers a free plan with limited features. Paid plans are available for additional features and capabilities. Available plans include: Free, Standard, Pro, Enterprise.
Automates the analysis of customer interviews by transcribing, summarizing, and identifying key themes and sentiments. Generates comprehensive reports for actionable insights.
Listen Labs is best suited for Product managers, UX researchers, user researchers, customer success, marketing, and anyone analyzing customer feedback..
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