Hearthem.io
Last updated:
HearThem is an AI-powered platform that centralizes and analyzes customer feedback from various sources like surveys, reviews, calls, and chats. It extracts sentiment, topics, and key insights to help businesses make data-driven decisions, improve products, and enhance customer satisfaction and retention.
Why was this tool discontinued?
Automatically marked inactive after 7 consecutive failed health checks (last error: Connection timeout)
What It Does
Automates the collection and AI-driven analysis of customer feedback. It identifies trends, sentiments, and topics, providing actionable insights and recommendations for product and service improvement.
Pricing
Pricing Plans
Start analyzing feedback.
- 100 feedback items/month
- Basic analytics
- 1 user
For growing teams. Billed yearly at $49/month ($59/month if billed monthly).
- 500 feedback items/month
- Advanced analytics
- 2 users
- Email support
For established businesses. Billed yearly at $149/month ($179/month if billed monthly).
- 2000 feedback items/month
- Custom dashboards
- 5 users
- Priority support
- Integrations
For large organizations with specific needs.
- Unlimited feedback
- Dedicated support
- Custom integrations
- SLA
Key Features
AI sentiment & topic analysis, centralized feedback hub, custom dashboards, automated reporting, integration capabilities, real-time insights, multi-source data collection.
Target Audience
Product managers, customer success teams, marketing professionals, business owners, SaaS companies, and enterprises focused on improving customer experience and product development.
Value Proposition
Transforms fragmented customer feedback into clear, actionable intelligence, enabling businesses to quickly understand customer needs, prioritize improvements, and drive growth.
Use Cases
Identifying product pain points, understanding market needs, prioritizing feature development, monitoring brand perception, improving customer support, and enhancing overall customer loyalty.
Frequently Asked Questions
Hearthem.io offers a free plan with limited features. Paid plans are available for additional features and capabilities. Available plans include: Free, Starter, Pro, Enterprise.
Automates the collection and AI-driven analysis of customer feedback. It identifies trends, sentiments, and topics, providing actionable insights and recommendations for product and service improvement.
Hearthem.io is best suited for Product managers, customer success teams, marketing professionals, business owners, SaaS companies, and enterprises focused on improving customer experience and product development..
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