Deskday
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Deskday is an AI-powered unified IT support platform for Managed Service Providers (MSPs). It streamlines IT operations, client management, and project handling through chat-based ticketing, asset tracking, and workflow automation. It aims to enhance efficiency, reduce manual effort, and improve client satisfaction for IT service providers.
What It Does
Provides MSPs with a comprehensive AI-driven platform to manage IT support tickets, client relationships, projects, and assets, automating key workflows and centralizing operations.
Pricing
Pricing Plans
Basic IT support and client management for individual users.
- 1 user
- Unlimited clients
- Unlimited tickets
- Basic IT support
Comprehensive tools for growing MSPs, billed annually per user. ($39/user/month when billed monthly).
- 3+ users
- Project management
- Asset management
- Advanced reporting
- All Free features
Powerful features for optimized operations, billed annually per user. ($59/user/month when billed monthly).
- Advanced automation
- Custom reports
- Integrations
- All Standard features
Tailored solution with advanced features and dedicated support for large organizations.
- Dedicated support
- Custom integrations
- White-labeling
- Custom user count
Key Features
AI-powered chat-based ticketing, project management, asset management, client management, workflow automation, centralized dashboard, integrations, reporting.
Target Audience
Managed Service Providers (MSPs), IT service providers, IT departments, and businesses seeking a unified platform for IT support and operations management.
Value Proposition
Empowers MSPs to deliver efficient, proactive, and scalable IT support using AI automation, significantly reducing manual effort and improving client satisfaction through a unified platform.
Use Cases
Automating IT support tickets, managing client requests, tracking IT assets, overseeing IT projects, onboarding new clients, and generating operational reports for MSPs.
Frequently Asked Questions
Deskday offers a free plan with limited features. Paid plans are available for additional features and capabilities. Available plans include: Free, Standard (Annual), Professional (Annual), Enterprise.
Provides MSPs with a comprehensive AI-driven platform to manage IT support tickets, client relationships, projects, and assets, automating key workflows and centralizing operations.
Deskday is best suited for Managed Service Providers (MSPs), IT service providers, IT departments, and businesses seeking a unified platform for IT support and operations management..
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